Before proceeding with Return Material Authorization (RMA), to return a product for Repair, Honeywell requires that you complete the 2 “Yes/No” questions relating to “exposure to radiation” and “exposure to infectious materials”. This is important to ensure the safety of the Honeywell Technicians that will be working on your products. In addition, we provide a list of information that you should have available to complete the RMA form.
Please complete the Calibration Fields as well, because once the Repair is completed, the Product Calibration is included as part of the service.
Make sure you have the following information:
Have the products been exposed to radiation?
Have the products been exposed to infectious materials?