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Step 1 — Calibration


Before proceeding with Return Material Authorization (RMA), to return a product for Calibration, Honeywell requires that you complete the 2 “Yes/No” questions relating to “exposure to radiation” and “exposure to infectious materials”. This is important to ensure the safety of the Honeywell Technicians that will be working on your products. In addition, we provide a list of information that you should have available to complete the RMA form.

Important System Calibration information

  • If you have multiple sensors to be calibrated with the same Instrument, then enter the Instrument serial number on each Product entry. Enter the sensor serial number in the Product Serial Number field.
  • A system calibration is the calibration of an external amplifier or instrument with a sensor(s).
  • Data from the display is the default for instruments with a display.
  • The analog output is the default for inline or external amplifiers.
  • A certification will be supplied for the system calibration and it will not include the sensor only certification.

Before you start

Make sure you have the following information:

  1. The Serial Numbers (S/N) and/or Part Numbers (P/N) of all items to be returned.
  2. The product type and full scale capacity.
  3. Payment information for the evaluation or calibration.
  4. Billing, Shipping & Shipping account information.
  5. Electronic file attachments of datasheets when non Honeywell product is returned for calibration.

Answer the following questions first

Have the products been exposed to radiation?


Have the products been exposed to infectious materials?



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